1. General Information
Welcome to Lokalyst! These Terms and Conditions (T&Cs) govern the use of our website and the purchase of our digital city guides. By accessing our website or purchasing a product, you agree to these terms.

2. Contact Information
Lokalyst
Georgenstraße 81, 80798 Munich
Email: hello@lokalyst.com

3. Scope of Application
These T&Cs apply to all orders placed through our website. They are binding once an order is completed. Deviating terms and conditions will not be recognized unless expressly agreed upon in writing.

4. Products
Our products consist of digital city guides delivered as downloadable content (PDF). All descriptions, images, and content provided are for informational purposes only and may vary slightly.

5. Pricing and Payment
5.1. Prices: All prices are listed in euros (€) and include applicable taxes.
5.2. Payment Methods: We accept payments via credit card, PayPal, and other payment gateways as indicated during checkout.
5.3. Payment Obligations: Payments must be made in full before accessing the digital content.

6. Delivery of Digital Products
After payment is successfully processed, you will receive a link to download your purchased city guide. This link will be provided during checkout. If you have any issues, please contact us at hello@lokalyst.com.

7. Right of Withdrawal (Widerrufsbelehrung)

7.1. Withdrawal Rights
As a customer in the European Union, you have the legal right to withdraw from this contract within 14 days without providing a reason.

7.2. Exceptions for Digital Content
The right of withdrawal does not apply to digital products once the download process has started. By completing your purchase, you expressly agree to the immediate execution of the contract and acknowledge that your withdrawal right is waived once the download begins.

7.3. How to Exercise Your Right of Withdrawal
If you wish to withdraw from the contract before initiating the download, you may do so by notifying us in writing at hello@lokalyst.com. Please include the following information:

• Your name
• Order number
• Date of purchase
• The product you wish to withdraw from

7.4. Sample Withdrawal Form
(Only applicable if the download has not started)
To: Lokalyst
Email: hello@lokalyst.com
I hereby withdraw from the contract for the purchase of the following product:
[Product Name], ordered on [Date].

8. Refund Policy
Due to the nature of digital products, refunds are generally not possible once the download has been initiated. If you experience issues accessing your content, please contact us, and we will assist you.

9. Use of Digital Products
By purchasing a city guide, you are granted a non-exclusive, non-transferable license to use the content for personal purposes only. You may not distribute, share, resell, or otherwise make the content available to third parties.

10. Liability
We are not liable for technical issues on the user’s side, such as problems with internet connectivity, device compatibility, or email access.
We are only liable for damages caused intentionally or through gross negligence.

11. Governing Law
These T&Cs are governed by the laws of Germany. Any disputes arising from or related to these terms shall be resolved under the jurisdiction of German courts.

12. Changes to These Terms
We reserve the right to update or modify these T&Cs at any time. The most current version will always be available on our website.